FAQs

What should I buy: Whole Beans, Coarse or Fine?

If you are wondering which grind size you should choose, it basically depends on what type of brew you are using at home.

Grinding whole beans at home, right before brewing, will deliver the best aromas, flavour & crema. You will need a grinder of course. This gives you the flexibility to choose your grind size on the go and try different brewing methods or recipes.

Coarse size is your choice if you are brewing with a french press or using a filter. The result will be balanced avoiding overextraction.

Fine size is the choice for any type of espresso machine or for a moka pot. The smaller size allows lower contact times with water while delivering a good extraction.

How does a coffee subscription work?

It is as simple as it sounds. Subscribe either for a weekly or monthly delivery and receive a new, freshly roasted bag of beans at your home without having to place new orders.

You will get a discount when you subscribe too.

You can opt out of your subscription any time, with no penalties or extra fees.

Do you accept returns?

Once we ship a bag of coffee, we can not accept returns. However, we are here to help, send us an email at hello@velobru.com and we will fix your issue as best as we can.

What payment methods do you accept?

We accept all credit and debit cards. We also accept PayPal.

How long is the wait to get my coffee?

We know no one likes to wait for coffee, so we make sure to ship it ASAP. You can expect to receive it in 3 to 4 business days.

Where do you ship?

We currently only ship in the United States. Keep posted for information about international shipping.

How much coffee can you prepare with 12oz?

It really depends on what coffee you are brĂ¼ing. For example, you can brew around 18 double espresso shots when dosing 18 grams. For filter coffee, you will be more in the 17 or 16 cups with a V60 recipe.